This Privacy Policy explains how Newgen Health Care (“we”, “us”, “NHC Wellbeing”) collects, uses, shares and protects personal information when you visit our website, place an order, or contact us.

Information we collect

• Identity & contact details — name, phone, email, billing/shipping address
• Order & transaction details — products, amounts, payment status (payment card data is handled by our payment partners)
• Support communications — WhatsApp, email, or contact-form messages
• Technical data — device/browser type, IP address, pages viewed, cookies or similar identifiers

How we use your information

• Process, fulfil and deliver orders
• Provide customer support and respond to enquiries
• Send order updates and, where permitted, useful product information
• Improve our website, prevent fraud, and meet legal, tax and accounting duties

We do not sell your personal data.

Sharing

We may share limited information with trusted service providers only as needed — payment gateways, courier partners, hosting and analytics tools — under appropriate safeguards. We may also disclose information when required by Indian law or a lawful authority.

Security & retention

We take reasonable technical and organisational steps to protect your data. We retain information only as long as needed for orders, support, accounting, dispute resolution and legal obligations.

Your rights

Subject to applicable Indian law, you may request access, correction or deletion of your personal data, or raise a concern about how we handle it.

Cookies

Our site may use essential cookies for cart/checkout and optional analytics cookies to understand site performance. You can control cookies through your browser settings; disabling some cookies may affect checkout.

Contact

This policy is governed by the laws of India. We may update it from time to time; the latest version will always be available on this page.